Sunday, 6 November 2011

Part 4: What should be on the CEO/CIO checklist when it comes to outlining the business outcomes these systems should deliver?

When looking at an ERP, ensure web integration is included, what elements can be shared or what are shared as part of the package. 

The points to look for are:

  • Can the ERP communicate with the company website.
  • Can social media feeds be built into the ERP.
  • Can the ERP post directly to the social media.
  • Can consumers log into the web system and deal directly with the company.

Future proofing?
Can the system evolve as needs of the interaction-age change?  What is the next equivalent of Facebook, and how possible is it for the ERP to adapt to these new technologies?

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