Many little things add up to a big thing.

We at MEX are having an interesting year in making changes in MEX and FleetMEX, making it better for all our users.

None of these things are enormous.  They are little things that our users want changed or made better.  And we have been slowly implementing them to make our products do what customers want MEX to do.   And we are starting to notice that all of these little things make up a bigger thing that can work so much better.

Some of the changes, with some having already been done and released, include:

·         Quick edit.  This allows for the fast editing of work orders if there are a lot.  This has already been added and is available in 14.0.3.0.

·         Fast print.   Where a very fast method of printing a work order, purchase order or invoice can occur.

·         Test and tag.  At the user conference this year we discussed and even designed something around this and hope to have it in MEX.

·         On line ticketing.  A ticketing system for all customers to track there bugs, issues and requests.   Again, partially designed at the user conference.

·         New reports.  Have added a few in this year already but have more coming.

·         Photos and videos.  Greater use in the requesting and work orders.

·         On line catalogues.  Creating a way for any user to link on line catalogues into the MEX catalogue.

·         Security.  A new lot of standardised security groups.  In process now and should be released soon.

All of these little things add up to simplicity and efficiency in using our products.

And if you have any ideas on further things to do, then contact me and lets discuss little things that add up to big things.

Steve's Serious Maintenance Tips for 2012

According to the Mayan calendar, the 21^st of December 2012 is the date it all comes to an end.  So before our world crumbles, I feel that it’s a good time to think about what myself, and other maintenance professionals should be doing in their last year on Earth.

First up, I wouldn’t prepare any notes about my equipment, explaining what they actually do, where they are, and how much has been spent on them.  I definitely wouldn’t keep track of breakdowns, issues, maintenance, wear, or even tear!

As far as shutdown planning goes, I wouldn’t organise parts, labour or time estimates, especially around tax time.  All I would do, is find a nice comfy couch where I can put my feet up.

If someone asks me to do something this year, I’ll smile and nod (to keep them happy).  But obviously I’ll have no intention of completing their request.  I just want to keep up appearances until December.  Surely there couldn’t be any harm in that?

I think I’ll also start promising my staff great pay rises for 2013, along with a handsome Christmas bonus!  Of course I’ll still need them to work hard throughout the year, and if they do I will guarantee great wealth and prosperity in 2013!  The best part is… there probably won’t be any repercussions for me!

However, there is one caution I must provide you with if you do follow my maintenance tips for 2012.  If those Mayans are wrong, and this whole end of world thing turns out to be a big lie, then you better have a damn good resignation letter ready for December 22^nd.  

Steve Ninnes’ Maintenance Industry Predictions for 2012

2011 has been a turbulent year for Planet Earth.  Consumers and businesses have felt a renewed anxiety following new and unstable financial situations, both at home and abroad. 

Despite all of this, technology has continued to steamroll forward.  One example is the iPad and how it has shown itself to be a triumphant business tool in many industries, including the maintenance and facilities sectors.

Computerised Maintenance Management Systems (CMMS) are now available on a multitude of devices including; computers, laptops, Windows phones, to Apple iPhones, iPads and iPods.

Over the next 12 months we will see CMMSs continue their move to mobile.  Greater functionality and usability in mobile devices will be key demands, with automatic connection to servers, scanning abilities and greater connectivity being the crucial features.

Following the shift to mobile, there will be a move for our desktop software to become cloud-based.  Maintenance professionals will demand the same flexibility and ease-of-access in their desktop system as their mobile application.  These web and browser-based systems will allow customers to interact much more closely with their system and the people who built it, on any computer.

As devices and systems become more mobile, so will the demands of the workforce.  The engineering industry is currently experiencing a skills shortage, which limits their capacity to hire and train local apprentices.  This requires firms to source cheaper skilled workers from overseas.  Companies will need to become more multilingual, as will the systems they use.

A wildcard prediction for 2012 is a push for ‘gamification’ of management and maintenance systems. 

Gamification is the use of game design techniques to engage audiences.  Typically, gamification applies to non-game applications and programs to encourage people to adopt them.  The technique can encourage people to perform chores they would normally consider boring, by showing them a path to mastery and autonomy, and by taking advantage of a human’s psychological predisposition to engage in gaming.

In terms of gamification’s relevance to the maintenance industry, we may see systems emerge, promising increased attentiveness and more measurable results for both maintenance and actual staff management.

However I think consumers should be wary.  Staff may become more involved with the system, but may end up trying to beat the game, rather than actually concentrating on the maintenance and safety aspects of their job.

Part 4: What should be on the CEO/CIO checklist when it comes to outlining the business outcomes these systems should deliver?

When looking at an ERP, ensure web integration is included, what elements can be shared or what are shared as part of the package. 

The points to look for are:

• Can the ERP communicate with the company website.
• Can social media feeds be built into the ERP.
• Can the ERP post directly to the social media.
• Can consumers log into the web system and deal directly with the company.

Future proofing?

Can the system evolve as needs of the interaction-age change?  What is the next equivalent of Facebook, and how possible is it for the ERP to adapt to these new technologies?

Part 3: What are these customer systems like, compared to five years ago?

ERP systems are becoming increasingly interactive; a consumer can now directly place an order for a product through the system.  Very soon, a customer will simply talk about a product or problem and it will be supplied or fixed.

The input of the consumer is growing rapidly, it is very likely that consumers will soon influence management decisions much more directly.  In order for management to make these decisions, suppliers will need to view data from all information sources.  This data will be displayed, reported on and analysed, to ensure management and the suppliers are making the right decisions. 

The consumers are almost getting inside the suppliers systems to help foster better decision making.

Part 2: What does this do to customer data? It can no longer live in silos, so how can it be integrated to give a single customer view?

Customer data will continue still survive in its own domain, however, much more data will be stored to retain the link these entities have. 

The main task ERP systems will need to achieve is to correlate data from social media sites with data inside the ERP.  The outcome is; much more data needs to be related. 

Some form of reference must be kept.  A record must be created in the ERP to aid in data retention and accounts.  The use of Application Process Interfaces (API) to communicate with social media platforms will become paramount.

This does not mean that the data will be stored any differently.  However, it will require additional space, increased volumes and links to external sources that were not even in existence 10 years ago. 

Part 1: How has enterprise software evolved to manage complex customer service environments? (ie, phone, telepresence, social media etc)

One of the biggest challenges Enterprise Resource Planning (ERP) systems face today is keeping up-to-date with the multitude of communication channels used by consumers.  Social media is especially topical at present as businesses rush to utilise the mediums word-of-mouth capabilities.

Over 10 years ago, Business to Business (B2B) deals began to dominate the world of ERPs.  During this phase it became apparent B2B transfer between different ERPs would become the typical model.  Efficiency and cost saving was the name of the game and multiple stakeholders got involved and created ERP software allowing this to happen.  

As the use of the internet became more widespread, a more direct Business to Consumer  (B2C) approach became the norm in ERP’s.  As consumers started doing their banking, ordering groceries and purchasing services online, the need to integrate these elements into an ERP system became important.  The ability to manage the flow of products, deliveries and billing – direct from the consumer – caused a secondary shift.

Today, a new change is occurring.  Over the past four years, the use of social media as a communication tool for business has grown exponentially.   Which - you guessed it - has created a new avenue for ERPs to discover and explore.   

Twitter, Facebook, Linkedin and others are specialised, targeted communication mediums which are a direct, visible channel to speak with consumers.   

Consumers currently have the ability to interact with ERP systems.   However, social media provides a greater level of interaction.  ERP systems will need to integrate social media into their framework to continue to be competitive.

Integration can come in the form of:

• Data collected from consumers through their social media accounts
• Data going out to consumers through our social media accounts
• The level at which social media will be utilised within the ERP system  

In simple terms, social media is bringing interaction with the consumer to all parts of the decision making process and at a much faster rate than previously seen.

Consumers want results now.  They expect a company will answer their questions/concerns in the next 24 minutes, not 24 hours. 

Products will be evaluated and reviewed in hours instead of days or weeks.

If a product does not deliver, disgruntled customers can quickly and easily let their negative word of mouth spread.  This is where companies need to be on the ball, effective management of unhappy customers can actually build a better relationship than if nothing bad had happened at all.

An example of ERP integration could be as follows.  A consumer inquires about a product on a social media site.  This could be picked up by the ERP as a potential request/work order/purchase order etc.  A company representative then jumps on and responds to the inquiry, which in turn is viewed by other potential consumers.  And before you know it the effect of social media multiplies the simple management through the ERP system.

This is the next generation ERP system, it is a system that can track and monitor consumer enquiries, raise work and purchase orders, give feedback and join conversations.  It is a system that has evolved to meet consumers’ needs in the past, and will continue to do so in the future.

As you can see, the changes to ERPs will be significant, the use of the ERP is now going to utilise a two way street of input and interaction, directly with the end user. 

Four part response to Enterprise Resource Planning (ERP) systems and Social media

Over the next week or so I will be releasing my response to questions about Enterprise Resource Planning (ERP) systems and its future within the Social media landscape.


The response was used in a trade magazine for my company, MEX - www.mex.com.au 

Google and Facebook… Fight!

We’ve all watched the rise and rise of Google.  It has gone from our gateway to the internet, to a word we use in everyday conversation - there is no denying, Google is a powerhouse.

However, I recently read an article that may have Google shaking in their boots. 

Up until Google+ was released, you wouldn’t have thought Facebook and Google were in direct competition.  Sure they both fight for internet time and advertising dollars, but they were free to do so without stepping on each other’s toes.

Now it seems the gloves are off, both companies see an end goal and it’s not far off total internet domination.

Complete social integration throughout the web offers the host network almost unlimited potential.  Especially in terms of advertising revenue, data acquisition and subscriptions.

Facebook has an amazing head-start in the race, which would most likely see the winner be the only one to actually finish.

This article, suggests that if Facebook were to develop its own browser, with Facebook integration, it would change the user perception from a “destination” on the internet to an “internet platform”.  It will represent a new way to access the internet, with your friends ever-present at every stop.

Rockmelt has attempted to provide the “Facebook Browser” before Facebook has, with reasonable success. 

If Facebook were to follow suit, and then develop a better “social search” functionality, they could well be on the way to knocking Google off the top spot very quickly.

What is Preventative Maintenance?

Last week I was at a client’s worksite, speaking with the foreman about what we considered to be good Preventative Maintenance.  We went back and forth, differing on some details, however we both agreed it is an issue of great importance for the longevity and management of company assets.   

Most companies practise some sort of preventative maintenance – or, at least, try to – however, this is usually limited by distractions in the workplace.  Servicing, routine change outs, manufacturer specifications and shut downs at Christmas affect the regularity maintenance can be carried out.

To combat this I’ve come up with a small, easy to remember piece of advice.

“If something has a repetitive cycle of failure, use preventative maintenance.”  It’s that simple.

Here’s a quick’n’easy example.  A pin on an actuator arm falls off every week or so, which requires the mechanic to be called to repair.  Thus, the preventative maintenance solution is to replace the pin weekly.  

Here is another example.  If a motor overheats every three months due to rubbish build-up, then, every month the engine must be cleaned down.  

Preventative maintenance is looking at what causes failures and applying the remedy proactively.  It is about minimising loss.  These losses can occur through; downtime, double handling, decreased customer satisfaction, operational health and safety and asset damages.

Your program should be revisited constantly to assess what is working and what is not.  This becomes a balancing act of maintenance versus cost.  Which, in time, can be perfected through experience, testing and automated services.

Maintenance ain’t Maintenance

I’ve been in the maintenance game a long time, I’ve seen a few things that didn't make sense, so I’ve always stood by the view that maintenance ain’t maintenance.

Let me explain this to you.

A couple of months ago, the airline industry was going through a rough patch. Not a week would go by without a scare, a close shave or the last minute grounding of a plane that was damaged, had lost a part or had something fail five seconds before take-off.

With equipment and machinery, especially complicated and involved assets such as planes, it all comes down to effective maintenance.  I am not saying the planes aren’t maintained to their legal standards, but perhaps not to the level they could be.

To give you an example; many years ago I was working at a power station, general chit-chat turned to the topic of turbine maintenance.  The engineer on site then proceeded to explain filter plates to me.  The method of maintaining these plates was to take a hose and blow out the filter.  This is compared to the old way, which was to remove the plates completely and then clean them by hand.

Both of these techniques sound like good methods to achieve an accountable result. Is one method better than the other?  The answer is yes.  These filters, as was explained to me, have a large impact on the overall efficiency of the unit - the better the clean the better the efficiency.  Blowing-out the filter is only a cursory effort, it does the job, but will not provide the best possible performance from the unit.  Proper cleaning is a better solution and will actually save you time and money in the long run.

Relating that back to airplane maintenance.  Yes, you can maintain the airplane so it meets all regulatory requirements, but is this maintenance as good as what it could be?  I am not convinced.  

Gold - in the form of Preventative Maintenance.

Dragging his feet, the engineering manager trudged across the building to the CFO’s office.  As he struggled to keep his temper in check, hewondered why this pencil pushing nerd from the ‘other side’ couldn't just leave him alone. As if things weren’t busy enough already, I have to deal with his issues as well! he thought to himself.

A battle emerged as they discussed the outcome of the latest cost updates, they both argued their points with vigour and intensity. Neither side backing-down, until in exhaustion they both pulled their miserable selves apart and returned to their quarters.

The CFO, happy to vent, but unhappy with the result, took a walk around the building, on his travels his noticed a golden glint from below a compressor. He stopped and stared at it. What is it? he thought.  He got closer, as if approaching a lion in the wild. Scared that it could leap out and attack him; bending low, he looked closely and realised that it was a leak! He wiped at it with his finger, and realised it was gold!  Actually it was gold coloured oil, dripping slowly from a gap between two steel plates.

He rubbed the fine liquid between his fingers, looked at it and felt disheartened and dejected, he realised that this was another equipment failure waiting to happen.

He paused to think. What should be done? Why is this occurring? Why hasn’t anyone else found it? It seems so obvious. The thin line of oil traced all the way down to a blackened drain, hiding behind the corner, as if to say, "don’t look here.”

Looking into the darkness he realised something had to be done. He straightened, looked back to the engineering office and then, with resolve in his heart, walked back to his office. Calling a local contractor to repair the compressor, he sat back and contemplated what would become of them if they could not reduce costs and increase production.

Within hours, the contractor came through to the CFO’s office after checking out and fixing the leak. He then told the CFO how lucky he actually was. If another few hours had passed, the compressor would have been out of action for weeks.

What did they just save?  A missed $20 fix could have cost his company $10,000 in repairs and put it out of action for days, which in turn would have cost them $100,000s.  All because of a little drip of oil coming from below the compressor.

Feeling ecstatic with himself for defeating a potential failure, he went home with the feeling of success, taking him back to the days when he played chess at school. He could remember the overwhelming joy of beating his opponents with wit and cunning. It felt good to know that he had succeeded as his mind raced off into the night. 

The new day dawned and the ‘athlete in the CFO’ came out.  He arrived at work early, his mind sharp. like the keen edge of a sword, he went in search of potential problems that he could capture and stop.

He had a vision and clarity that he had not noticed before, he started seeing glints of gold in all shapes and forms. From air and oil leaks, through to dirty edges on his machines. He chased the idea of grabbing every opportunity and acting on it - knowing that he was making money every step of the way.

Within days the CFO instructed the engineering manager to assemble a team, their role would be to fix, clean, tighten and service machines, all day, every day.

From machine to machine they moved, closely examining and testing each one, not leaving until all was well, each time claiming a little more success. With each step the plant looked cleaner and things stopped breaking down. Instead of the peace and quiet of complete shutdown, there was a continuous hum of producing. More and more occurred until the whole plant shone. They were back!

Months later, the CFO peered over a report and drifted across the courtyard to the engineering office. Slightly pushing at the door with the tips of his shoes, he saw a view he had never seen before. No operators, no chaos. The secretary’s desk was orderly and organised, the engineering manager had his feet up and was enjoying a cup of coffee while reading his book.

It looked so peaceful that the CFO decided against saying a thing. Instead he closed the door and revelled in his own joy at the success he had found.

He stared at the compressor and realised that it was really gold that he saw that day. Gold in the form of Preventative Maintenance. 

I missed my friend's 30th birthday!

I missed the 30^th birthday of an acquaintance/work collegue/entertainer/teacher/study partner and, in recent times, friendship coordinator.

How could I miss such a milestone in their life?

Simple, I was playing on my iPad.

The official 30 year anniversary of the personal computer was celebrated on the 12^th of August.  I, like many, didn’t realise the humble PC was quite so mature.  Aside from business purposes, or my sons gaming enthusiasm, the personal desktop computer hasn’t gained too much of my attention over the last couple of years.  I use my laptop daily, my iphone by the hour and my iPad whenever I’m not using the other two!  Well it seems that way sometimes.

This realisation put me into research mode, and due to the relevance of the iPad to my business, I figured it was time well spent.

I found, in this Forbes Magazine article, that iPad sales are now digging directly into computer sales for PC companies and even Macs!  It’s great to see the iPad is taking hold, especially after only 15 months in the market.

Seeing stats and figures like these, give me confidence in my decision to develop MEX CMMS for the iPad.  As businesses utilise the iPad more and more, acceptance, and the ‘want’ to use it in new ways, increases.

Feel free to share your first computer stories!

Keepin' CMMS green

In these times of increased environmental awareness, carbon taxes and the ‘hot’ topic of global warming, companies are crying out for green solutions for all parts of their business. 

Paper is old news, I like trees and want them to live long and happy lives.  In my business, more and more we are trying to find ways to cut back on paper usage.

Did you know that just by using one less ream of paper per day you can reduce carbon dioxide emissions by 2000kgs and save 25 trees per year!

With that in mind we have started putting forward our MEX CMMS iPad application as a ‘green’ alternative.  It negates the need for paper-based log books and gives our customers the opportunity to embrace a greener way of working that can hopefully carry forward into the rest of their lives! 

Facebook accounts exposed to hulu users

Well, just read an article on gigaom about how hulu accounts were letting people into anyone's Facebook account.
Have a read.

Thankfully hulu stopped the service.

More on founders and who they are

I wrote recently about the company being the person in charge. Well twitters founder is now leaving. And, who knows what impact that will have.

Click here to view

Twitter is an interesting thing. Quirky, silly, but addictive.

If you cannot describe it, it will die!

The world abounds in software created by millions of geeks trying to get a slice of the market and rocket there way to stardom.

However, geeks also have the innate ability to be prone to make software that no one can understand or use.  And if you ask them to explain to you what it is, they struggle.  Um, arrr, it sort of does this.  

At this point I turn away,  ignore and move on.  If you cannot explain your product in a few short sentences then do not make it, do not promote it and do not try to sell it. Because it will not be promotable and not be sellable.  

This is not a new phenomenon, it has been around since inventing started.  However, due to he clustering of geeks in their bedrooms this has reached a fever pitch.  Where software is created, lauded as being the next next,  but lacks any real use.

Point in hand was a piece of software a friend of mine made years ago.  I used to ask what he was working on.  He would start telling me about it.  No clear definition.  Then I would ask why and how I would use it.  Being a friend I thought I should at least be nice and ask relevant questions.  The answer he gave was always so convoluted that I never really could understand what I would use it for.  Sadly, it went nowhere on release and I cannot even find it on the net anymore.  

And the sad thing is the software that this friend created was brilliant.  Great technology, great ideas.  And groundbreaking in many ways.  But there was no one to sell to, because it could not be easily described.  

One of my programmers went to a conference last about Microsofts Sharepoint.  Now, I have always been intrigued by it, and had heard a few things about what it can do.  But as you will see from my next few sentences I cannot describe it, and cannot tell you what it can do.  

I ask my programmer, on his return, to explain this all to me.  Much um ing and Arring later he showed me a website made from it.  He then said it was cool but was not sure what it did.

I walked away knowing that this piece of software is probably brilliant, but will never be used by me.  
 
If you cannot explain it, it will die!

Mr Steve Balmer, get Bill back now!

About 2 years ago, I got a Media company in to do an analysis of what and who my company was.  My company is MEX, Maintenance Experts, with 30 staff, and we have been in business for 18 years.   We are in software.  But this is not important.  What was important is how these consultants described us.

After asking us a myriad of questions, going away and analysing it, they came back and presented to us who they thought we were.

And in summary we are low key.  Do not believe we are the best and that we undersell ourselves.   There were many other things said which all fell in line with this overall definition of us.

As they spoke, my little mind was just going crazy thinking about what he had just said. 

This definition that he was giving was not about the company, they were describing me.   

My company is me.  My company is an outcome of the efforts of me.  It has been shaped and moulded by me and operates like me. The personality of the company is mine.

I was excited and shocked, at the same time.  To think that my company is just an extension of me.  It is a representation of me.  And the company and I have the same personality.  Obviously, that is why we get on so well.   And I am the sort of person that does not oversell themselves and flies under the radar.  I do not want all the attention.

And how does the company become me?  Well, I am the person who makes all the big decisions, I am the one who has final say, I am the one who says yes to the direction we are going in.  so, it is an extension of me.  So, as I have created and grown my company it operates like I do.  Quite an eye opener to realise this.

The people I get in as consultants, the managers that are here will all have an impact and shape the company.  But ultimately, the company is me. 

So, after finding this out I then turned towards other companies and what they were.

For example.  And this comes down to the title of the story.   Bill is Microsoft.  I think Bill Gates just wants people to look up to him, he wants power, he cannot stand anyone else winning.

Why? That is who Microsoft was.  Under Bill they were a predatory company.

Now, the other side is that there are also good points about Bill.  He is fiercely determined, not great with detail and will be a winner.

In saying he is not great with detail makes me laugh, as I am still waiting for Microsoft to fix problems with their software that appeared 16 years ago.

And how it has changed since Bill left.  Steve Balmer is now the CEO and I think the company has changed a lot.  Market share is evaporating, and they appear to be being left behind.  Maybe Steve is a quieter guy, and does not need the limelight.  So, Steve, it may be time to get back Bill.

And as I go through other companies it shows me who that person is charge is like. For example, Apple, Google, and any of the other top companies out there.  

And to those companies that are greedy, not helpful and to be honest just bastards.  Well, to that CEO, we know who you truly are. 

So, what did I learn:

• The person in charge is very important.  The company is them
• To change a company either change the CEO, or they have to change themselves.
• Consultants really do not change the company.  They can do whatever they like as long as it aligns with what the CEO is. 

This is my observation, and the more I look to other companies, I find out it is true.  So, take your time, and if the company operates good, bad or indifferent, will be a reflection of who that owner or CEO is.

MEX and Ideablade

Australia’s most trusted CMMS solution uses DevForce to get their application to their customers—no matter what the client technology.

MEX’s business spans dozens of industries and thousands of users. In order to reach them all, MEX has developed products that can work on the desktop, the web, phones, and other mobile devices. MEX currently runs on all of the following client platforms: ASP.NET, Microsoft Access, Silverlight, Windows Mobile, and WinForms, and now iOS on the iPad.

You’d think MEX would need a small army of developers to code for so many clients, but they did it all with four developers … and DevForce.

Matthew Calcutt, Products Manager at MEX, explains,

“All the time we invested into server-side coding we wanted to be re-usable in the future with any front-end. DevForce allowed us to upgrade our current business object layer and create a re-useable data layer for basically any client platform needed.

Without DevForce, we would have had to do a lot of data calculating at the database level in views/stored procedures or else client-side (which doesn’t lend itself to re-usability). Using DevForce’s custom properties, all the labor is done server-side, which is normally the more powerful side, and keeps the client-side simple and adds to re-usability.

The DevForce OData API side of things really came into its own and ensured that all client requests flowed through the same server-side security, validation, and other business logic as our .NET clients. We took advantage of this to transmit business objects—extended by our own custom properties—rather than have to deal with raw database data.”

By building their infrastructure with DevForce, MEX was able to reuse their client-side code with multiple front-end clients, so no matter what platform their customers want to use in the future, be it iOS, Silverlight, or HTML/JS, they'll be ready.

Read the full article and learn how Matthew and the team used DevForce to put MEX on the iPad.

Protect your business from costly rewrites in today’s rapidly changing world. Download DevForce Universal 2010, get the infrastructure right, and drive multiple client UI technologies.

Have questions? Contact us and we’ll be happy to help. Call 510.596.5100 or email sales@ideablade.com

The next boom.

It is getting scary in Neverland. 

Ipo’s are going crazy in the US.  The new dot com boom has arrived.  And I have no idea why? 

The only reason I can think of is because all the other markets in America are dead, that they need something to have fun with.   That is property, share market in general, industry, dollar, health,  wait just about everything in the Us at present is up the shoot.  Even Arnie and all those other buffoons getting in trouble with girls.

Facebook is maybe, you never know, might sometime, almost there, going to list.  And they expect it to be a frenzy.  I did here the term mania being used. And I am happy either way.

But they are expecting a number of other dot com companies to float on the stock exchange very soon. 

And I am wondering how they are going to make money.  It appears society learnt nothing 10 years ago with the original boom,  and are now going to wipe out any money we have left in the next craze.  Oh dear, time to start burying my head in the sand again.  I cannot watch to see people lose all the remaining part of their savings on a new get rich scheme.

But they will.

So, my parting words to your cash are “goodbye, so long, and we will never see you again.”